A study by CompTIA, an IT industry association, addresses business reasons for utilizing a Managed Service Provider (MSP) for small and medium-sized businesses. Vintage IT Services is a recognized MSP providing computer network support, cloud services and hosting, hosted exchange, hosted desktop, and IT support in Austin.
CompTIA listed the number one reason for using an MSP:
1. Increased efficiency and reliability of IT operations
Businesses benefit from having access to the latest technology and business-grade solutions that maintain uptime and profitability. An outside technical support team manages remote monitoring and management, backup and disaster recovery (BDR), and cloud computing. With the managed services business model, businesses are able to more easily predict their IT costs on a month-to-month basis.
An MSP, such as Vintage IT Services, provides the strictest security measures to keep your data protected and your business secure. Laptops, desktops, smartphones, applications, tablets, servers, operating systems, browsers, wearable technology, etc., store and transmit data and must be managed.
2. Proactive maintenance
Most executives would rather work on their business, and not have to think about their daily IT operations. Executives can take advantage of proactive BDR solutions that offer business continuity by combining remote management with regular, encrypted backups, cloud computing capabilities, and IT virtualization. Trusting a recognized MSP allows for a proactive approach to maintenance. Remote monitoring allows us to troubleshoot and remediate problems before the user is even aware of them.
3. Internal IT Staff focus
By partnering with an MSP with a help desk call center, internal IT staff can free up time wasted recovering emails and resetting passwords and instead focus on strategic, revenue-generating objectives.
Vintage IT Services is a recognized leading MSP, and provider of Cloud Computing, and IT Strategy in Austin and Central Texas. Please contact us to find out if your company qualifies for a no-cost mini-site audit.