Managed IT Services

Vintage IT Services is a recognized leading provider of Managed IT Services.

From the most basic technical needs to complex issues such as security analysis and network optimization, our experienced team provides industry-leading managed IT services to all of the clients we serve, from small businesses to large government agencies.

At Vintage IT Services, we are committed to helping our clients grow their business by taking away the burden of day to day technology infrastructure issues.

We understand that in the modern era, most businesses heavily rely on the use of technology. IT issues can bring productivity to a standstill and have a severe impact on profits.

Take Advantage of Complete Solutions for Managed IT Services

Vintage IT Services has over 18 years’ experience providing managed IT services for small and medium businesses and government entities. For our clients, that means 18 years of implemented policies, procedures, and support tools that empower our staff to perform their roles efficiently and effectively.

Vintage brings to its clients a formal proven process for managing our client’s IT rather than a reactive or individual technician dependent approach. Our approach includes dedicated assigned resources for proactive work to drive down the costs of IT and drive up the value (ROI) of IT to ownership. 

We bring unique features to our Managed IT Services such as:

Our proactive approach to IT support means we learn about your business and advise your business on how to use IT effectively.

dedicated IT representatives

We Base Our Support on the 5 Delivery Areas Used by the Top MSPs in the Countries

Having 5 distinct service areas manned with specialized personnel assures that our client’s needs are taken care of on a planned and scheduled basis.

1. Professional Services

Implement New Technology

A project team that focuses on installing new solutions and tracking adds & changes while assisting with escalated support issues. 

2. Centralized Services

Proactive Services

Manage security tools, patch management, Ani-Virus, Disaster Recovery, etc.

3. Network Administration

Implements Best Practices

Works to eliminate reactive issues and identify technical risks.

4. Virtual CIO

Technology Planning and Consulting

Works directly with Network Administration to identify business risks and assist in planning and budgeting while understanding the specific needs of each client. 

5. Support Desk

Reactive Services

The service desk is the single point of contact for all reactionary issues and provides prompt direct support to our clients.

Managed IT Services Features

IT Consulting

Our team of experts will compile and draft reports with details on the performance of your network and computers and schedule a time to review in person.

IT Security

We have unparalleled knowledge of the ever-increasing digital risks to your business and the means and experience to best protect you from them.

Cloud Services

We provide industry-leading cloud services like cloud computing, backup, and restoration.

Computer Support

We proactively ensure that life and integrity of your workstations and machines are meeting best practices in IT.

Hosted VoIP

Unified communications solution that encompasses voice messaging, conference calls, video conferencing, and more.

Network Support

Our experienced staff and competitive rates make us the ideal network management partner to support your business's network infrastructure and performance.

Disaster Recovery

We provide a cost-efficient and agile solution to implement or replace dated business disaster recovery plans.

Offsite Replication

If there were to be a disaster like fire or flood or more ordinary issues like tape failure, theft, or a disgruntled employee, your business is protected.

The Vintage IT Services Difference

We have the expertise and certifications to provide you with the appropriate support when your users and business are faced with technical issues.

Locally owned and operated in Austin, Texas, we have over 18 years’ experience supporting businesses of all sizes and were able to curate a formula that reduces our client’s downtime when it comes to business technology.

Our 5 service delivery areas act as an insurance policy for our clients’ networks and computers. They have proven to maximize efficiency in the workplace by reducing reactive support tickets and focusing on proactive technology solutions.

Best of all, our clients are serviced by technicians specialized in their delivery areas as opposed to a jack-of-all-trades approach. 

Working with us our clients have found that they can truly focus on their business while we focus on IT. Our clients never have to worry about warranties expiring or long phone calls with third-party vendors because we take care of every aspect related to information technology.

A dedicated Network Admin and vCIO are proactively engaged with all of our clients on a regular basis. This allows us to stay ahead of your technology and make continuous recommendations for improvements to your network and computers.

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Take the Next Step

The bottom line, Vintage IT supports over 100 clients throughout Texas. We know what to do.

If you are looking for experts to proactively monitor and support your IT and bring your network and computers to best practices, then without a doubt Vintage IT Services is the right choice.