The Business Continuity Strategy Looks Fine Until the Outage Actually Starts Most organizations that experience a serious disruption already have a documented plan somewhere. The document exists, was reviewed at some point, probably approved by leadership, and filed in a shared drive or a binder that hasn’t been opened since. The plan may be sound […]
When you evaluate an IT provider, IT support response time is one of the few things you can actually measure. Everything else is a promise. A provider can talk about partnership and proactive service, but the ticket log is where those claims either hold up or fall apart. At Vintage IT Services, we review our
IT Support Response Time Benchmarks: What Our Ticket Data Shows Read More »
The Ignite Small Business Growth Summit is one of the most anticipated business events of the year, and Vintage ITS is proud to be part of it. Our Chief Operating Officer has been invited to speak at this high-energy conference, joining a lineup of entrepreneurs, industry leaders, and subject matter experts all gathered around one
Vintage ITS COO to Speak at the Ignite Small Business Growth Summit in Austin Read More »
At Vintage IT Services, we believe technology should run smoothly, leadership should be transparent, and life should be lived with passion. And sometimes that passion takes you outside the office and over a crossbar at full speed. This week, we’re sharing something fun, personal, and inspiring from our very own CEO — an update on
Vintage’s Pole-Vaulting CEO: Season Update and Inspiring Look Behind the Scenes Read More »
Artificial Intelligence (AI) has moved from being a futuristic concept to a practical tool that small and medium-sized businesses can adopt today. At Vintage IT Services, we see AI not as a replacement for human expertise, but as a complement that strengthens cybersecurity defenses and streamlines internal operations. In this post, we will share two
How Vintage IT Services Uses AI for Cybersecurity and Business Operations Read More »
Artificial intelligence is no longer just a buzzword. It is transforming how small businesses operate, compete, and deliver value to customers. From automating repetitive tasks to enhancing cybersecurity and improving decision-making, AI is redefining modern business strategy. Vintage IT Services is proud to announce that our Chief Operating Officer, Joel Boehm, will be joining an
Vintage IT Services COO to Join BBB Foundation’s AI Symposium for Small Business Read More »
Leadership comes in many forms, but few CEOs embody it with the literal height and flair of being a competitive pole vaulter. For Vintage IT Services, headquartered in Austin, Texas, the bar isn’t just high—it’s constantly rising, and CEO and Founder Laurie Felker Jones is clearing it with both grace and grit. In a world
Leadership with Lift-Off: The Pole-Vaulting CEO of Vintage IT Services Read More »
In my recent interview with Syncro, I had the pleasure of discussing the transformative power of newsletters and how they can be a game-changer for businesses. We explored the critical elements of crafting compelling messaging, maintaining consistency, and delivering content that resonates with your audience. Whether you’re looking to strengthen client relationships, generate leads, or
The Power of Newsletters and Email Marketing for MSP Lead Generation Read More »
Last week, we talked about how passion projects can supercharge careers and energize team performance. When people have hobbies or interests that inspire them outside of work, it sparks creativity and discipline that often flows right into their professional lives. This week, we’re excited to spotlight one of our own team members, Shane Blue, whose
From Karate Champion to IT Champion: How Shane Blue’s Passion Powers Vintage IT Services Read More »
We’re One of the Best Places to Work in Texas 2024! This Thanksgiving, we’re feeling especially grateful. Vintage IT Services has been named one of the Best Places to Work in Texas 2024 by the esteemed Best Companies Group! This recognition is a testament to our amazing team and the culture of collaboration, innovation, and
Celebrating Gratitude and a Big Win for Vintage IT Services! Read More »
