Vintage IT Services provides computer support to over 3000 computer users in Texas.

Our proactive approach ensures that we extend the life and integrity of each of our client’s workstations and ensures that our client’s machines meet best practices in IT.

Our goal is to think about what we can do for our client’s computer needs today so they don’t fail tomorrow.

Our Desktop Maintenance includes running scripts to improve performance and to reduce the probability of failure.

Desktop Maintenance also includes the ability of the help desk to have a remote connection to our client’s network. This remote connection allows for service to occur quickly and easily.

We offer support plans that allow a client with a limited budget to obtain basic support each month for a fixed cost.

In addition, all of our support plans include ant-virus on all machines and our Technical Account Managers will install all the critical and emergency patches that Microsoft releases so that you are always up to date and protected.

computer workstations

We Provide a Complete Suite of Computer Support Services

Office 365

Gracefully migrate your organization from its current platform to Office 365 so that you can utilize all the tools it has to offer.

SPAM Filtering

Our SPAM filtering service can be used with both our Hosted Exchange and your current email provider.

Cloud Services

Including but not limited to DaaS, IaaS, and HaaS. We offer a wide range of cloud offerings encompassing everything from document sharing to hosting complete IT infrastructures.

Disaster Recovery

Encrypted at both rest and transfer with the option to store your organization’s backed up data at multiple data centers throughout the US.

Pro-Active Alert and Remediation

Our technicians are alerted should one of your employees be running out of hard drive space or if their computer’s processor is over capacity and will proactively address the issue.

Virus Protection and Virus Removal

No more waiting around while your computer is being scanned for viruses. We do that on the backend with our anti-virus solution allowing you to continue working in all but the most severe instances.

Computer Workstation Repair And/Or Upgrades

We can procure, repair, and optimize all computer systems and computer networking hardware.

PC Offsite Backups

Similar to our Backup & Data Recovery solutions, this data is stored securely in the Vintage Cloud.

New Computer Set-Ups

We will set up all new users and install all workstation equipment as per your requirements.

Technical Asset Tracking

We have systems in place to track; inventory, CPU/storage usage, patch status, system warranties, and licensing along with many other data points.

Software and Upgrades

We will maintain all software in your environment with any patching or upgrades that you request. We will also interact with the vendors for you.

Printer Configuration

We will work with your staff and/or print service provider (if applicable) to make sure that all printers and scanners are connected to the network and functioning properly.

Choose Vintage IT Services For Computer Support

Vintage IT Services in Austin, Tx, is the largest locally owned Managed Services and Cloud Services Provider. We’ve been in business for over 18 years and currently sit at a 95% client retention rate with no annual contracts or hidden fees.

Through our relationship with Ingram Micro, the largest hardware distributor in the world, we are able to not only extend significant discounts on new computers, laptops, servers to our clients’ but we can also dispatch technicians to any of your remote offices throughout the country.

Our entire support team works out of our Austin office so our clients are able to know us by our face and name. We offer 24×7 support and about 95% of computer issues can be resolved at the remote helpdesk level. If Vintage needs to dispatch a technician to your office, we have a team of expert field technicians that will come to your office and provide support.

We are the preferred computer support provider in Austin and throughout Texas. Schedule your free consultation today!