Vintage IT Services provides computer support to over 3000 computer users in Texas.
We provide enterprise computer support plans in addition to entry-level plans that allow a client with a limited budget to obtain basic support each month for a fixed cost.
All of our computer support plans include computer networking services, ant-virus on all machines, and Technical Account Managers that will install all critical and emergency patches that Microsoft releases. You are always up to date and protected with Vintage IT Services.
Best of all, our computer support plans include the ability of the help desk to have a remote connection to your network. This remote connection allows for service to occur quickly and easily.
Our goal is to think about what we can do for our client’s computer needs today so they don’t fail tomorrow.
We Provide a Complete Suite of Computer Support Services
Office 365
Gracefully migrate your organization from its current platform to Office 365 so that you can utilize all the tools it has to offer.
SPAM Filtering
Our SPAM filtering service can be used with both our Hosted Exchange and your current email provider.
Cloud Services
Including but not limited to DaaS, IaaS, and HaaS. We offer a wide range of cloud offerings encompassing everything from document sharing to hosting complete IT infrastructures.
Disaster Recovery
Encrypted at both rest and transfer with the option to store your organization’s backed up data at multiple data centers throughout the US.
Pro-Active Alert and Remediation
Our technicians are alerted should one of your employees be running out of hard drive space or if their computer’s processor is over capacity and will proactively address the issue.
Virus Protection and Virus Removal
No more waiting around while your computer is being scanned for viruses. We do that on the backend with our anti-virus solution allowing you to continue working in all but the most severe instances.
Computer Workstation Repair And/Or Upgrades
We can procure, repair, and optimize all computer systems and computer networking hardware.
PC Offsite Backups
Similar to our Backup & Data Recovery solutions, this data is stored securely in the Vintage Cloud.
New Computer Set-Ups
We will set up all new users and install all workstation equipment as per your requirements.
Technical Asset Tracking
We have systems in place to track; inventory, CPU/storage usage, patch status, system warranties, and licensing along with many other data points.
Software and Upgrades
We will maintain all software in your environment with any patching or upgrades that you request. We will also interact with the vendors for you.
Printer Configuration
We will work with your staff and/or print service provider (if applicable) to make sure that all printers and scanners are connected to the network and functioning properly.
Choose Vintage IT Services For Computer Support in Texas
Through our relationship with Ingram Micro, the largest hardware distributor in the world, we are able to not only extend significant discounts on new computers, laptops, servers to our clients’ but we can also dispatch technicians to any of your remote offices throughout the country.
Our entire support team works out of our Austin office so our clients are able to know us by our face and name. We offer 24×7 support and about 95% of computer issues can be resolved at the remote helpdesk level. If Vintage needs to dispatch a technician to your office, we have a team of expert field technicians that will come to your office and provide support.













FAQ's
If your primary office in Austin, TX faces a fire or flood, your local servers could be permanently destroyed. Offsite replication ensures that a live, encrypted copy of your data is stored in a separate, secure data center. This is a critical part of modern data backup and recovery strategies, providing a safety net that local backups cannot offer. By duplicating your entire server environment, we ensure that your business remains resilient against physical threats. This professional oversight allows you to recover your vital information quickly, ensuring that a localized emergency does not result in the permanent loss of your company’s proprietary assets.
Digital threats move quickly, and a single breach can jeopardize your entire database if you do not have a secondary environment ready. We integrate cybersecurity threat detection into our replication process to monitor for signs of corruption or unauthorized changes during data transfer. If your main server is hit by a cyberattack, we can failover to your offsite replica, which has been kept in a secure, isolated state. This prevents the attack from crippling your operations and allows your team to continue working. We provide the constant vigilance required to shield your digital infrastructure from the sophisticated tactics used by modern cybercriminals.
Physical office access is not always guaranteed, especially during regional emergencies or power outages. Our replication service utilizes cloud based disaster recovery to allow your staff to access their files and applications from any location with an internet connection. This mobility ensures that your business stays productive even when the physical office is closed. We manage the secure connections between your remote team and our data centers, ensuring that data privacy is maintained at all times. This “anywhere-access” capability transforms your IT from a local dependency into a flexible, cloud-enabled asset that supports a modern and distributed professional workforce.
While the data itself is stored in the cloud, having a partner who understands the local infrastructure in Austin, TX is a major advantage. We provide the IT managed services Austin businesses depend on by offering local accountability and expert support. If you experience a major failure, you can speak directly with our Austin-based engineers who are already familiar with your network setup and business needs. We don’t use faceless call centers; we provide a personalized relationship that ensures your data is handled with the highest level of care. Having a local partner means your technology is managed by people who care about your success.
Regulated industries like healthcare and legal services are often required by law to have a documented disaster recovery plan that includes offsite storage. We provide specialized managed IT support for healthcare that focuses on keeping your patient records encrypted and redundantly stored according to federal guidelines. Our replication process creates the audit trails and security logs necessary to prove that your data is being managed safely and according to the law. This professional oversight reduces your liability and protects your firm from the heavy fines associated with data negligence. We handle the technical complexities of compliance so you can focus on your clients.
Ransomware is designed to lock your files, but a clean offsite replica allows you to bypass the attacker entirely. We offer specialized ransomware protection services that include frequent “point-in-time” snapshots of your data. If your main system is infected, we simply roll back to a clean version of your replica from before the attack occurred. This ensures that you can restore your files without ever paying a ransom or suffering from permanent data loss. Our multi-layered defense strategy provides the ultimate protection against digital extortion, allowing your business to remain operational and secure even when targeted by sophisticated malware or hackers.
Sending your data offsite requires the highest level of security during both the transfer and the storage phases. We implement advanced data encryption services to ensure that your information is unreadable to anyone without authorized access. Your data is stored in Tier IV data centers that feature military-grade physical security, including biometric access controls and 24/7 surveillance. We manage the encryption keys and monitor for any unauthorized access attempts around the clock. This rigorous security protocol ensures that your company’s intellectual property is safer in our secure offsite facilities than it would be on a standard server in your own office closet.
Every business needs a predictable financial roadmap for their technology to avoid unexpected and high emergency expenses. As your partner for IT consulting in Austin, TX, we help you integrate offsite replication into a flat-rate monthly budget. We move your business away from the “break-fix” model and into a proactive strategy that covers all your data protection needs for a single, transparent fee. By planning your disaster recovery strategy in advance, we allow you to allocate your resources more effectively while reducing the long-term risks to your company. Our strategic guidance ensures that every dollar you spend is an investment in your resilience.
A successful restoration depends on having a stable and well-configured network to handle the data transfer. Our IT infrastructure management services involve monitoring your routers, switches, and firewalls to ensure they are ready for high-speed recovery when needed. We manage the firmware and security patches for your networking hardware to prevent bottlenecks or vulnerabilities during a crisis. By taking care of the physical backbone of your IT, we ensure that your data can move quickly and securely between your office and our replication centers. This comprehensive oversight guarantees that your hardware is always optimized to support your business’s most critical data recovery operations.
Nonprofit organizations often handle sensitive donor information and financial records that must be protected on a limited budget. We offer specialized managed IT services for non profits that provide enterprise-level offsite replication at a price point that fits your mission. Our team ensures that your donor databases are mirrored and secure, allowing you to focus your resources on your cause rather than worrying about technical failures. We provide the same high-level security and redundancy to our nonprofit clients that we offer to major corporations. By protecting your data, we help you maintain the trust of your supporters and ensure your organization can survive any unexpected digital or physical emergency.
