We Are an Industry Leader in Network Support

Vintage IT Services in Austin, Texas, has over 16 years of experience in configuring, maintaining, and growing our client’s networks.

Our experienced staff, competitive rates, and sophisticated state of the art tools and software combined with the ability to explain complex networks in layman’s terms make Vintage IT an ideal network management partner to support your business’s network infrastructure and performance.

All of our clients have access to our 24/7 helpdesk line and has an entire team dedicated to supporting their network interface needs.

Our Network Support Services Are All-Inclusive

Network support services incorporate network assets (hardware and software), technologies, and associated services used in the provision of LANs, MANs, and WANs.

Technologies include (but not limited to):

Associated services include (but not limited to):

A Few Examples of Network Services

A firewall is a system designed to prevent unauthorized access to or from a private network. You can implement a firewall in either hardware or software form, or a combination of both.

Firewalls prevent unauthorized Internet users from accessing private networks connected to the internet, especially intranets.

All data entering or leaving the intranet (i.e., the local area network (LAN) to which you are connected) must pass through the firewall, which then examines the data and blocks anything that does not meet the specified security criteria.

Vintage IT installs a monitoring agent on to the firewall which allows us to help the firewall do its job. Firewalls can cost $500 to greater than $10,000. The more the firewall is capable of monitoring and protecting the better protection your company will get.

Vintage will help you get the best protection that your budget allows.

DNS translates domain names to Internet protocol (IP) addresses and the Dynamic Host Configuration Protocol (DHCP) to assign networking configuration information to network hosts.

This service allows us to search for devices such as a server by a common name rather than an IP address.

DHCP assigns networking configuration information to network hosts.

This service is responsible for assigning IP addresses to your network devices which in effect creates a roadmap for your network enabling identification of individual devices.

IDS is a security system that monitors computer systems and network traffic and analyzes that traffic for possible security threats originating from outside the organization. IDS can also detect some system misuse or attacks originating from inside the organization.

The intrusion detection system complements the firewall’s security. The firewall protects an organization from malicious attacks from the Internet while the Intrusion detection system detects if someone tries to break in through the firewall.

If a hacker manages to break through the firewall security and tries to access an internal system then IDS can alert the system administrator that there is a breach in security.

The Network Support Advantage with Vintage IT Services

Dedicated Technical Team

All our clients are assigned a dedicated technical support team. The team members consist of a systems administrator, a helpdesk technician, a field technician, and a client account manager. This ensures that our clients have multiple staff familiar with their network topology.

Integrated Ticketing System

All of the team’s work is documented in our ticketing system so our clients can always monitor the status of outstanding issues.

Boutique Style Services

Vintage IT Services is a “boutique” style managed services provider which means we expect to customize solutions based on our client’s business needs. Vintage will provide guidelines for an industry standard and then customize for each client. A client can easily change/edit the service offerings to meet their business needs as they continue to grow or downsize.

We Are an Industry Leader

Vintage IT Services continues to be one of the fastest-growing MSPs in the world, has continued to make the Best Places to Work in Texas List, and is one of a handful of Managed Services and Cloud Services Providers that can sell to Texas state agencies.

Our Austin Network Support Success

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