the recognized leader in IT support services
Build a cost-effective IT plan for your business by leveraging the expertise of Austin’s #1 IT company, Vintage IT Services.
What Does Your Business Need?
IT’S NOT ABOUT TECHNOLOGY
IT’S ABOUT YOUR BUSINESS
Headquartered in Austin, Texas, our award-winning managed service provider (MSP) services handle the burden of installing, managing, and maintaining your technology infrastructure.
Supporting the growth of our clients is a fundamental reason why Vintage IT Services is the chosen IT partner for many small and medium-sized businesses, government agencies, and nonprofits.
The Vintage Advantage
For efficient, knowledgeable IT support that addresses all of your business technology needs, rely on the professionals at Vintage IT Services.
Featuring computer service and support, cloud solutions, and data recovery, Austin-area companies depend on our experience, expertise, and 5-star customer service.
Guaranteed Level of Service at a Guaranteed Price
Our all-inclusive pricing allows you to get the services you need at a fixed price. You no longer have to worry about nickeling and diming when your users call in for support.
After Hour Support
Our client initiated after hour service gives you the peace of mind to access the helpdesk outside of the standard business hours.
Unlimited Service Tickets
No cap on service tickets. You can call in for support and never have to worry about limits on service calls.
Unlimited Local Help Desk Support
You and your users have unlimited telephone and remote helpdesk support from our local helpdesk team.
Local Dispatch for Onsite Support
Our reliable and friendly field technicians can provide you with onsite technical support for your servers, workstations, network, and users.
Month to Month Agreements
All of our agreements are month to month so you are not held hostage to annual contracts or service solutions.
Our team of experts will compile and draft reports with details on the performance of your network and computers and schedule a time to review them in person.
Client Data Management and Portal
We give you full access to your ticket board so you can stay up to date on all service tickets, projects, and reporting. Additionally, we manage all licensing, SSL Certificates, and warranty information. If a warranty is up for renewal our dedicated Client Account Managers will touch base with you to explore what options you have before the expected expiration dates.
Backup Management and Disaster Recovery
We backup, manage, and maintain your data locally and in the cloud to ensure your crucial business data is secure and recoverable.
Choose Vintage IT Services
Thanks for everyone’s efforts to get the terminal server set up and in place. I worked a little from home last night and it was much quicker. I believe everyone will be more effective and efficient with this process.
We had a ‘brain fart’ on our end regarding who needed access to the terminal server. We got a call from Whiteman Air Force Base this morning saying they had no access to the server. We called Jason and gave him a heads up and within a few minutes, Whiteman called back and said all was well. I assume that we will need to do the same for Edinburgh, Quantico and the Air Force Academy folks. I told Jason this was probably the case so he is expecting their calls.
We appreciate all the support that we receive from Vintage to insure our IT is properly functioning. Y’all have a GREAT TEAM!
Vintage IT Services is the best IT solution provider for small businesses. They understood the needs of our company, provided solutions we had not considered, and transformed our company. Our employees cannot say enough good things about the fast, exemplary customer service they provide. They are true partners of ours.
Our company has enjoyed a great partnership with Vintage IT Services since January 2010 when we transitioned our IT support locally. Our onsite support is efficient, knowledgeable and genuinely cares for our needs and success as a business partner. As a satisfied customer, we are confident that our network is secure, well managed and positioned to handle our business needs today and into the future. Vintage has always provided our operations with technical and realistic recommendations to enhance our network while keeping within our fiduciary restraints of a homeowners association.
Our experience with our previous service provider was so frustrating that we were nervous about selecting a new provider. We searched for a cost-effective and service oriented company to manage our systems. Vintage IT Services came in-line with our budget, but we didn’t know how they’d do on service. They are providing unbelievable service and we have unwavering trust in their abilities. We used to experience major computer problems regularly. Now that our systems are working properly, we have less downtime and we can focus on business without interruption.
Our accounting practice had grown beyond the capabilities of a peer-to-peer network. Vintage’s staff implemented a server based network on time and on budget. Now they monitor the network to keep it running flawlessly. All on a budget that makes sense for my company.
I just wanted to send a quick note of KUDOS to the awesome IT guys at Vintage. They are ALWAYS friendly, professional, and can fix anything! We, at the US Gold Bureau, are thankful for the awesome services you all provide. KEEP UP THE GREAT WORK!
Just a note to thank you for including us in last nights 10 Year Anniversary celebration for VIT. It was a great time and we appreciate all Vintage does for SCTCA. We especially like our relationship with Jason and his care for us and our staff. Thanks again and take care.
Thanks to the help desk for a great job. This wasn’t easy and they were patient and helpful throughout.
Thanks so much for sending Alex over. He was absolutely GREAT. He was patient with us and he “dumbed” most of it down to a level I could understand. He seemed super confident and did everything we asked of him.
Alex and you have definitely earned a customer. I am sorry that I didn’t have the paperwork together for him. I told him I would get it over tonight and forgot to do it before I left. I promise I will get it over to you ASAP in the morning.
Thanks again for the help. You have lifted a major monkey off of my back.