Real Estate IT Support
Deals move fast, and the wire instructions sitting in your inbox are a target. Vintage IT Services in Austin, Texas keeps brokerages, property managers, and commercial real estate firms secure, mobile, and supported from listing to closing.
Managed IT support for real estate covers the management of computers, servers, networks, mobile devices, and the transaction and property systems your business runs on, for residential and commercial brokerages, property management companies, and commercial owners and investors.
Our specialists design the right blend of technology, security, and support around a business where agents are mobile, headcount changes constantly, and email carries the deal.
Features of our Managed IT Support for Real Estate
Managed IT for Brokerages & Property Managers
Proactive management of the computers, servers, networks, and applications your offices run on, sized for a single brokerage or a portfolio of managed properties.
Transaction & Property Platform Support
Support for the workstations, access, and infrastructure behind transaction management, property management, accounting, and CRM platforms, along with the integrations between them.
Wire Fraud & Closing Email Security
Email security, encryption, domain protections, and verification practices aimed squarely at the fraud that targets earnest money and closing funds.
Client Data Protection & Privacy
Encryption, access controls, and monitoring around the financial statements, identification documents, and loan paperwork that accumulate in every transaction file.
Agent Onboarding & Offboarding
Fast, standardized setup for new agents and staff, and clean, complete removal of access when someone leaves, so accounts and client data never linger.
Mobile Device & BYOD Management
Security policies, application access, and remote wipe for the phones, tablets, and personal laptops your agents actually work from.
Multi-Office & Leasing Office Networks
Cabling, internet connectivity, firewalls, wireless networking, and switching for branch offices, satellite locations, and on-site leasing offices.
Marketing Media & Large File Management
Storage, sync, and backup built for listing photography, video, drone footage, and virtual tours, so large media files move without stalling the marketing calendar.
Cloud Services & Hosted Desktops
Fully managed Microsoft 365, Azure, and hosted desktop solutions that give agents and staff the same tools from any office, property, or home.
Backup & Disaster Recovery
Evaluation and ongoing protection of transaction records, accounting data, and property files, with tested recovery procedures and retention that respects your records obligations.
24/7 Monitoring Services
Systems that watch servers, desktops, and network devices around the clock to proactively identify problem areas before they interrupt a transaction.
Service Desk for Agents & Staff
Responsive help desk support for agents, transaction coordinators, property managers, and accounting staff, with issue logging and onsite dispatch when a remote fix is not enough.
The Benefits for Real Estate Firms
Protect Closings and Client Data
Fraudulent wire instructions sent from a compromised or spoofed mailbox remain one of the most expensive things that can happen to a real estate transaction, and the money rarely comes back.
We harden email with encryption, authentication, and domain protections, add layered security around the transaction files that hold client financial and identity documents, and back it with verification practices your team can actually follow.
Onboard and Offboard Agents in Minutes
Agents join, move, and leave on a schedule no other industry keeps, and every one of those transitions is an accounts, devices, and access problem.
Standardized builds and central identity management mean a new agent is productive on day one, and a departing one loses access to client data the same day, completely and on the record.
One Standard Across Every Office
We extend, connect, and integrate your firm from a single office to a portfolio of branches, satellite locations, and on-site leasing offices.
Every location runs the same managed, monitored, cloud-connected setup at guaranteed service levels for a guaranteed price, so support quality does not depend on which address someone is sitting at.
Our support plans are available to real estate firms with:
- An on-premise network for firms that keep servers and transaction records in-house and onsite
- A hybrid environment that mixes on-premise systems with hosted and cloud solutions across offices and properties
- A fully cloud-based brokerage or management company working from anywhere
Frequently Asked Questions
What types of real estate businesses do you support?
We support residential and commercial brokerages, property management companies, and commercial property owners and investors across Austin and Central Texas, from single offices to multi-location firms.
Do you support property and transaction management platforms?
Yes. We support the devices, access, networks, and infrastructure behind transaction management, property management, accounting, and CRM platforms, and we coordinate with the vendor when an issue belongs to the application itself.
How do you protect our clients from wire fraud at closing?
Through layered email security, encryption, multi-factor authentication, and domain authentication that makes spoofing your firm harder, combined with staff training and verification practices for any wire instruction or change to payment details.
Can you set up and remove agent accounts quickly?
Yes. Standardized builds and central identity management let us provision a new agent quickly and remove all access the day someone departs, with a record of what was removed.
Can our agents work securely from showings and home offices?
Yes. We manage devices, encrypted connections, and cloud or hosted desktop environments so agents reach transaction files and email securely from anywhere, including personal devices under policy.
Do you offer fixed monthly pricing?
Yes. Support plans are delivered at guaranteed service levels for a fixed monthly fee, and we can also work alongside an existing internal IT resource through our co-managed IT services.