Desktop Monitoring and Management Solutions

Our remote monitoring tools allow us to proactively maintain the integrity and life of your workstations.

Despite the difficulties that come with technology management, maintenance is a vital role that must be fulfilled to get the most from your hardware and software.

Vintage IT Services’ proactive desktop remote monitoring and maintenance solution is designed to address these issues for small and medium-sized businesses while making them more affordable than ever before.

Remote management and monitoring is a feature that allows Vintage IT to better manage workstations, servers, laptops, and networks without the need to dispatch technicians. It is sometimes referred to as network management or remote monitoring.

Vintage has developed a level of trust, reliability, and customer satisfaction with our clients over the years with our remote monitoring and management services.

Our monitoring tools include a ticket tracking service for errors and technical bugs, as well as devices to monitor any issues that may arise.

Our clients do not have to wait or pay for a technician to come onsite to provide them with real-time technical support. 90% of service tickets can be resolved from the remote helpdesk level.

From a single dashboard, Vintage IT Services can monitor and control the following:

desktop workstations
update in progress on computer screen

We Ensure Your Systems Are Always up to Date​

It is highly likely that each of your employees takes advantage of several different kinds of software applications that are critical to the day-to-day operations of your business.

Updating all these internally can seem like a chore because of the random nature of patch releases and version updates. Remembering to update all of these on your own can be challenging, tedious, and time-consuming.

Furthermore, these patches and updates usually fix critical security flaws that need to be resolved to maintain optimal network security.

Instead of letting your team waste precious moments installing software patches and security updates, Vintage IT can do it all remotely. You will never have to worry about missing a critical software update again.

We Mitigate Issues Before They Become Problems​

Many businesses tend to only fix their technology when there is something wrong with it. This is called the break-fix IT model and compared to Vintage IT’s model, it is incredibly inefficient.

Vintage IT’s remote monitoring solution is designed to detect potential issues in your infrastructure. This helps us repair and resolve the issue before it causes a budget-breaking problem.

Furthermore, we can prevent most instances of downtime by actively monitoring your network’s activity. The second a problem shows itself, we are on it, fixing the problem.

In fact, these issues are often resolved before you even know they exist.

business finances

We Don’t Let Technology Break Your Budget​

Too often technology issues can break your business’s budget. Especially if your business isn’t prepared for these issues, like hardware failure.

These problems can be extremely costly, even though they can easily be prevented with proper upkeep and maintenance. The only issue is that many small and medium-sized businesses have difficulty justifying the expenses that an internal IT department brings.

This is why Vintage IT offers a competitive fixed rate.

We provide cost-effective upkeep and maintenance of your critical systems, functioning just like your internal IT department, without the costly salaries.

Even if your organization does have an internal IT department, we can work alongside them to perform the daily maintenance that they might not have time for. This helps them better innovate and provide new solutions for your business model.

Take a Proactive Step for Your Business Today

Avoid replacing and repairing broken technology by actively preventing it.

We know your organization doesn’t have time to worry about the efficiency and security of your technology. Instead, let Vintage IT Services handle it for you so you can concentrate on what matters most: your business.

Give us a call today or fill out the contact form to speak with the director of sales about your IT needs.