Security Operations Center (SOC) Services
What is Vintage doing to improve the security of my business?
By January 1, 2023, Vintage will require all clients to subscribe to the Vintage SOC Services offering. We have already begun to phase in these services for some clients. If you want to prioritize your business for SOC Services, please contact us. If we don’t hear from you, we will contact you in 2022 and notify you when we are implementing
What is SOC Services?
The function of the Security Operations Center (SOC) is to monitor, prevent, detect, investigate, and respond to cyber threats around the clock. A managed SOC offers external cybersecurity experts that monitor your logs, devices, cloud environments, and network for known and evolving advanced threats.
Why is SOC Services important to my business?
- Cybercrime is up 600% since the Covid-19 pandemic.
- Malware increased 358% in 2020.
- Ransomware usage increased 435% from the previous year.
- Remote work has increased the average cost of a data breach because remote workers do not have the same level of security at home.
- 43% of cyberattacks target small business.
Each business should ask themselves.
- What would it cost to remediate if the business data and client data on our computers were sold on the Dark Web?
- How much would it cost the business if we had no access to our computer systems for one hour, one day, one week, and one month?
- How much would we save on our Cybersecurity Insurance if we implemented SOC Services?
Vintage Network Administrators can help businesses with these questions as well as documenting a disaster recovery plan
for emergency response. Network Admin services are free for our TruMethods clients.
What is Vintage’s SOC Offering?
Vintage’s SOC is powered by Kaseya’s RocketCyber Cloud Platform and provides 24 x 7 continuous monitoring, always on threat detection in real-time. The Vintage staff will be notified 7 x 24 of high-level security incidents where we will have the opportunity to attempt to disable destructive payloads before the payload is activated by the bad actors. The Vintage offering includes:
SIEMless Log Monitoring
We will monitor, search, and report the 3 attack pillars: Network, Cloud, and endpoint log data to include:
- Windows and macOS security events
- Firewall and Network device events
- Office 365 and Azure AD cloud events
Threat Intelligence and Hunting
Our real-time threat intelligence monitoring is connected to premium intel feed partners giving our customers the largest global repository of threat indicators. Our SOC Analysts utilize intel telemetry to hunt bad actors.
Breach Detection
The SOC offering will allow us to detect adversaries that evade traditional cyber defenses such as Firewalls and AV. We can identify many patterns of activities or methods associated with a specific threat actor or a group of threat actors which will produce a forensic timeline of chronological events to deter many intruders before a breach occurs.
Intrusion Monitoring
Real-time monitoring of malicious and suspicious activity and identifying indicators such as:
- Connections to terrorist nations
- Unauthorized network connections
- Backdoor connections to servers controlled by a cybercriminal
NextGen Malware
No single AV is perfect. An additional layer is provided.
PSA Ticketing
The SOC Analyst investigate each alert, triage the data, and then produce a ticket in the Vintage ticketing system when further actions is needed.
What is SOC Services going to cost us?
$15 / month for each server and each end-user computer. A company with 2 servers and 20 desktops/laps will pay an additional $330 per month.
Why are you forcing me to have SOC Services? Why can’t I make my own determination?
We feel many small business executives do not understand the risk to their business. If we have not done a good job explaining in this
document, we are willing to spend more time with you to help you understand. One way we can get your attention is requiring SOC
Services. It demonstrates our seriousness about the risks.
Especially in this day of Compliance and government regulations, Managed Services Providers, have risks and liabilities and responsibilities. The cost of our labor after a Cyberattack can be very expensive.
If after talking in detail with us about your risks, you still feel you are willing to allow your business to have unnecessary exposure to Cyberattacks, we will allow you to opt out by signing a legal agreement where you acknowledge the risks and take all legal and fiduciary responsibilities for any breaches.
FAQ's
A standard firewall is no longer sufficient to stop modern hackers who use sophisticated methods to bypass basic defenses. Our Security Operations Center provides the cybersecurity threat detection required to identify and neutralize hidden attacks before they can cause damage. We monitor your network traffic around the clock, looking for subtle anomalies that automated software might miss. By having a dedicated team of experts watching your systems 24/7, we can isolate compromised devices instantly. This proactive defense ensures that your proprietary data remains secure, allowing you to focus on your business goals without the constant fear of a catastrophic digital breach.
Cybercriminals often launch attacks after business hours, hoping that no one is watching the network. Our team provides continuous oversight through remote managed IT support to ensure that your systems are protected every hour of every day. If we detect a suspicious login attempt or unusual data movement at 3 AM on a Sunday, our engineers respond immediately to block the intruder. This constant vigilance prevents a minor security event from turning into a major crisis by the time your staff arrives on Monday morning. We act as your silent guardian, maintaining your security posture while you are away.
Insurance providers now demand proof of active network monitoring and documented incident response plans before they will issue a policy. We provide the expert IT consulting in Austin, TX necessary to align your security protocols with these rigorous industry standards. Our team documents every security event and the defensive measures taken, creating the audit trail that insurance companies require. By demonstrating a proactive approach to risk management, we help your business qualify for better coverage and lower premiums. This professional oversight not only satisfies your insurers but also gives your clients total confidence in your commitment to protecting their data.
Handling sensitive patient information requires a high level of technical security to avoid heavy fines and legal liabilities. We offer specialized managed IT services for medical practices that focus on maintaining HIPAA compliance across your entire network. Our SOC team ensures that all patient records are encrypted and that access is strictly limited to authorized personnel only. We provide the necessary reports and security logs to prove that your office is following federal guidelines for data protection. This specialized support allows you to focus on providing excellent patient care while we handle the complex technical requirements of modern healthcare privacy.
Ransomware is a specialized threat that requires a multi-layered defense to prevent the encryption of your vital business files. We implement ransomware protection services that actively monitor your servers for the specific behavioral signatures of a malware attack. If our system detects an unauthorized encryption attempt, it automatically disconnects the affected device to save the rest of your network. Combined with our off-site backup strategy, this ensures that you never have to pay a ransom to recover your data. We provide the high-level security architecture needed to protect your Austin, TX, business from the growing threat of digital extortion.
Every device that connects to your network is a potential entry point for a hacker, making individual security essential. We provide endpoint security management to ensure that every laptop and workstation in your organization is fully patched and monitored for threats. Our SOC team receives an alert the moment a staff member’s device shows signs of an infection, allowing us to intervene before the virus can spread. This centralized control ensures that your company data remains safe even if an employee accidentally clicks on a malicious link. We keep your perimeter secure by hardening every single device on your internal network.
While much of our security monitoring is done through the cloud, some situations require a physical technician to evaluate your on-site hardware. We provide the IT managed services Austin businesses depend on by having a local team ready to respond to critical security incidents in person. This local presence ensures that we can quickly secure your physical server room and network switches if a breach is detected. Our technicians understand the specific needs of local businesses and provide a level of accountability that national providers cannot match. Having a partner in the local area ensures your physical and digital security are managed together.
A security breach is not the only threat to your business; physical hardware failure can be just as devastating. We implement data backup and recovery solutions that replicate your critical information to secure, off-site data centers every day. If a server fails or your office is damaged by a fire, we can restore your entire digital environment quickly to keep your business running. We perform regular tests on these backups to guarantee they are functional and ready for immediate deployment. This resilience ensures that your company can survive any emergency, providing you with a reliable safety net for your most valuable intellectual property.
A secure network begins with a well-maintained foundation of routers, switches, and firewalls that are free from vulnerabilities. Our IT infrastructure management services involve regular audits and firmware updates for all your networking equipment to close any security gaps. We ensure that your hardware is configured correctly to prevent unauthorized external access while maintaining fast internal speeds. By keeping your infrastructure up to date, we reduce the risk of a hacker exploiting an unpatched piece of equipment. This meticulous maintenance creates a hardened environment that supports all your other security layers, providing a truly robust defense for your entire Austin, TX, organization.
Non-profit organizations often handle sensitive donor information on a limited budget, making them a frequent target for cybercriminals. We offer managed IT services for non profits that provide enterprise-level security at a predictable price point that fits your mission. Our SOC team monitors your donor databases and financial records with the same intensity we provide to our corporate clients. We help you implement the security controls needed to protect your reputation and maintain the trust of your supporters. By outsourcing your security to our expert team, you can dedicate more of your resources to your cause, knowing your technology is safe and compliant.