Vintage IT Services provides computer support to over 3000 computer users in Texas.
We provide enterprise computer support plans in addition to entry-level plans that allow a client with a limited budget to obtain basic support each month for a fixed cost.
All of our computer support plans include computer networking services, ant-virus on all machines, and Technical Account Managers that will install all critical and emergency patches that Microsoft releases. You are always up to date and protected with Vintage IT Services.
Best of all, our computer support plans include the ability of the help desk to have a remote connection to your network. This remote connection allows for service to occur quickly and easily.
Our goal is to think about what we can do for our client’s computer needs today so they don’t fail tomorrow.
We Provide a Complete Suite of Computer Support Services
Office 365
Gracefully migrate your organization from its current platform to Office 365 so that you can utilize all the tools it has to offer.
SPAM Filtering
Our SPAM filtering service can be used with both our Hosted Exchange and your current email provider.
Cloud Services
Including but not limited to DaaS, IaaS, and HaaS. We offer a wide range of cloud offerings encompassing everything from document sharing to hosting complete IT infrastructures.
Disaster Recovery
Encrypted at both rest and transfer with the option to store your organization’s backed up data at multiple data centers throughout the US.
Pro-Active Alert and Remediation
Our technicians are alerted should one of your employees be running out of hard drive space or if their computer’s processor is over capacity and will proactively address the issue.
Virus Protection and Virus Removal
No more waiting around while your computer is being scanned for viruses. We do that on the backend with our anti-virus solution allowing you to continue working in all but the most severe instances.
Computer Workstation Repair And/Or Upgrades
We can procure, repair, and optimize all computer systems and computer networking hardware.
PC Offsite Backups
Similar to our Backup & Data Recovery solutions, this data is stored securely in the Vintage Cloud.
New Computer Set-Ups
We will set up all new users and install all workstation equipment as per your requirements.
Technical Asset Tracking
We have systems in place to track; inventory, CPU/storage usage, patch status, system warranties, and licensing along with many other data points.
Software and Upgrades
We will maintain all software in your environment with any patching or upgrades that you request. We will also interact with the vendors for you.
Printer Configuration
We will work with your staff and/or print service provider (if applicable) to make sure that all printers and scanners are connected to the network and functioning properly.
Choose Vintage IT Services For Computer Support in Texas
Through our relationship with Ingram Micro, the largest hardware distributor in the world, we are able to not only extend significant discounts on new computers, laptops, servers to our clients’ but we can also dispatch technicians to any of your remote offices throughout the country.
Our entire support team works out of our Austin office so our clients are able to know us by our face and name. We offer 24×7 support and about 95% of computer issues can be resolved at the remote helpdesk level. If Vintage needs to dispatch a technician to your office, we have a team of expert field technicians that will come to your office and provide support.
